If you return goods claiming they are defective, we will examine the returned goods and will notify you of your refund via e-mail within a reasonable period of time.
Our returns policy does not affect your statutory rights. This applies to all goods that are returned. If you fail to comply with this obligation, we may have a right of action against you for compensation. You have a legal obligation to take reasonable care of the goods while they are in your possession. The goods do not need to be in their original packaging however in a sellable condition, and at your own cost and risk. If a refund is payable to you we will process the refund as soon as possible, and, in any case within fourteen (14) days.
However you will be responsible for the cost of returning the goods to us. If a full refund including original delivery costs is required then the entire order needs to be returned back to us within fourteen (14) working days. Please note that this does not affect your statutory rights. Some goods are non-returnable for hygiene reasons. Please clearly state on the invoice the reason for return and whether you require a refund or exchange, We are only able to exchange items for the same product. We would recommend that you return your items via tracked post. To return an item(s) firstly write a covering letter with your order reference number and return it with your invoice and goods to: We do our best to ensure all of our customers enjoy a happy shopping experience with however occasionally you may need to return an item. The five children have all sorts of exciting adventures together, including being captured by the Enchanter Red-Cloak in the Land of Castles, a birthday treat for Joy in the Land of Wishes, and a delicious visit to the Land of Cakes! One day, Robin and Joy read about the Magic Faraway Tree in a book and decide to go meet Joe, Beth and Frannie themselves.
How can they save the magical Faraway Tree? Stuck-up Connie refuses to believe in the Faraway Tree - until Joe, Beth and Frannie take her to the Land of Secrets and the Land of Treats!īut then the tree starts dying, and nobody knows what's wrong. And who drives a runaway train in the Land of Do-As-You-Please. Joe, Beth and Frannie take their cousin Rick on an adventure he'll never forget!įind out how they escape from the Land of Dreams, and what goes wrong in the Land of Topsy-Turvy. They make new friends, slide down the slippery-slip, and go to a fancy-dress feasts in the Land of Birthdays! Joe, Beth and Frannie move right next door to an Enchanted Wood, and discover the Faraway Tree with its many different lands.
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